Loading
Building bridges between brands...
Building bridges between brands...
Understanding how your information is collected, used and handled.
Last updated:
This Privacy Policy explains how TIE Alliances and Rewards Private Limited ("TIE", "we", "us" or "our") handles information when you visit tiealliances.com, contact us through this website, or submit our Facebook or Instagram lead ads (Meta Instant Forms). Individual rewards programmes or partner services may have separate privacy notices.
When you submit an enquiry, our contact form asks for your full name, business email and company name. You may also choose to provide your phone number and information about your requirements.
When you submit a Facebook or Instagram Instant Form, we receive the information you choose to submit through that form. Depending on the campaign, this may include your name, email address, phone number, company name and responses about the services you are interested in. Meta may prefill contact details from your profile; please review them before submitting.
The website uses Google Analytics to collect information about visits and interactions, such as pages viewed, browser and device information, and referral sources. Please avoid including sensitive personal information in your enquiry.
For leads received through Meta, we use the details to fulfil the request described in the ad or form and follow up by email or phone, as appropriate to your request and the permissions you provide. Submitting an enquiry does not automatically subscribe you to unrelated marketing. Where separate consent is needed for promotional communications, we will request it.
Contact form submissions are sent to a third-party enquiry management service so we can receive and handle your request. Website hosting and analytics providers also process information as part of delivering their services.
When you submit a Meta Instant Form, Meta processes the submission through its platform and makes the lead information available to us. Our authorised team and service providers assisting with lead management or communications may access it to handle your request. We do not sell lead information or allow it to be used by third parties for their own unrelated marketing.
Meta handles information on Facebook and Instagram under the Meta Privacy Policy. This policy explains our handling of the lead information we receive from Meta.
Information may also be disclosed where required by applicable law or to respond to lawful requests. Depending on the provider, processing may take place outside your country.
We retain enquiry and lead information only for as long as needed to handle your request, manage any resulting business relationship, and meet applicable record-keeping or legal requirements. When it is no longer needed for these purposes, it is deleted or anonymised. You can contact us about retention of your enquiry or to request deletion.
We use reasonable organisational and technical safeguards to protect personal information and restrict access to people and service providers who need it for the purposes described in this policy.
No method of internet transmission or electronic storage is completely secure. Please contact us if you have a concern about information you have shared through this website.
You can choose not to provide optional form details. The required details are needed to submit an enquiry through the contact form.
You can contact us to request access to, correction of, or deletion of personal information you have provided, or to ask us to stop contacting you about an enquiry. Requests are subject to applicable law and any information we are required to retain. We may need to verify your identity before handling a request.
Where processing is based on your consent, you can withdraw that consent by emailing us. This does not affect processing already carried out before withdrawal. You can opt out of promotional emails through any unsubscribe link provided or by contacting us directly.
For Facebook or Instagram leads, include the email address or phone number used in the form and mention that your request relates to a Meta lead ad. We can handle information held by us; requests about information held by Meta should be made through Meta's privacy controls.
Send requests or privacy concerns to [email protected], with enough detail to help us identify your enquiry.
Our website includes links to social media and other third-party websites. Their privacy practices are governed by their own policies. Please review those policies when visiting or sharing information with those services.
Our business services and lead forms are intended for adults, and we do not knowingly collect personal information from children under 18. If you believe a child has submitted information, please contact us so we can investigate and arrange deletion where appropriate.
We may update this policy as the website or our information handling practices change. The date above identifies the latest revision.
For questions about this policy or to raise a privacy concern, contact:
TIE Alliances and Rewards Private Limited